FAQs

You may be wondering how online physiotherapy works, or how we can suggest a programme to you without physically seeing you. Unlike some other online physiotherapy services, we are a full online service that analyses your symptoms through a complex algorithm and recommended exercise programmes specifically for your condition.

Who are Online Physio?

OnlinePhysio.app is an entirely online service offering rehabilitation programmes and advice to patients all over the world. We provide free injury assessments which allows us to target specific rehabilitation programmes, exercise videos, blog posts and information sheets to help our patients make the fastest, most effective recovery possible. All of our programmes are designed following an effective combination of the latest medical guidance, evidence-backed research and years of experience in hands-on therapy.

How do your online Physio assessment work?

Our free online injury assessment has been designed by an incredible IT company and works entirely automatically through an algorithm that took until the end of time to get right! It takes all of the information you enter and works out your most likely injury. This is based on a number of variables such as your job (what daily activities you might be undertaking), your symptoms (what hurts and where), your movement (what movements are painful and what might be causing that), along with some specific, special medical tests along with a lot of other information that might appear irrelevant at first.

We then provide suggestions on what rehabilitation programme might suit you best. Each programme is jam packed with information. They include information about your specific injury - what causes it, what you can do to manage the pain etc. It has tips and tricks on how to remain positive and focused, it has a pain and progress tracker to make sure you are accountable for your progress, as well as obviously having a progressive exercise programme for you to complete daily.

How long does the assessment take?

Our free online injury assessment is a short, quick, online assessment. Each depending on your condition, the amount of questions vary but the average number you will have to complete is between 10-15 questions, which should take no longer than 5 minutes to complete.

When will I receive my results?

Every single on of our patients receive their results and recommended programme suggestions within 10 seconds of completing their assessment! Your programmes are generated while you are answering the questions throughout the assessment so that it is ready for you by the time you answer the final question.

Do I need to see a therapist in person?

The majority of the time we will be able to offer you programmes to purchase without physically seeing a therapist. However due to the severity of certain symptoms you may need to be assessed in person. If you experience any of the following symptoms, we recommend you see a medical practitioner in person, immediately:

  • Loss of bodily functions
  • Unexpected weight loss of over 10lbs within the last 3 months
  • High temperature/fever
  • History of cancer
  • You are suffering drug/substance abuse
  • Loss of sensation of limbs
  • Inability to weight bear (lower body injuries)
  • You have suffered high force trauma
  • You have an infection

Is there anything else I can do, other than exercise?

In short… yes! When you complete your injury assessment online and purchase your rehabilitation programme, you will find some recommended products to help with your progress. You will also receive an email a couple of days after purchasing with some extra recommended products that you can fine online. We don't stock any of them for sale, but after recommending them to patients for years, we've included direct links to the best quality, affordable ones to help you out.

How do I know how hard to push myself? Should I work through pain?

The general rule is to work until you begin to fatigue. So if you are performing squats, after about 12-15 repetitions, you should begin to feel “the burn”. If you can reach 15+ easily and with no pain then it is probably time to up the load. You can progress an exercise various ways from increasing the instability of the surface to adding a weight where applicable.

A guide to feeling sore afterwards is that you may feel some discomfort for the first 48 hours after exercise; this is normal. However if that pain lasts longer than this, use that as a sign that you may have pushed things too far. Reduce the intensity that you’re working. If you feel any pain during an exercise (over 4-5/10) then stop immediately and either skip the exercise or swap it for an alternative.

Would applying heat or cold help?

Applying a hot or cold pack may help not only manage your pain, but also speed up your recovery. A general tip is to apply ice for 15-20 minutes, 4-5 times per day for the first 48 hours after an injury. Make sure you put a barrier between anything you use and your skin so that you don’t suffer any ice burns.

You may then move to applying heat either as an alternative to ice, or alongside as a contrast therapy. A quick Google search will advise you how long to apply each and how often to swap them over!

 

Are you ready?

Hopefully that answers any questions you might have on the process of online physio and the journey you will go through to start reducing your pain. If you're ready for your assessment, head over to our injury assessment and get started!